At the heart of our business are people. We create a better everyday life together by living our shared values and safeguarding our unique culture. To create an inspiring IKEA experience we need to make sure our co-workers have the preconditions to meet our customers in the best possible way.

Staff Planning Specialist

IKEA Customer Support Centre CZ/HU/SK

Do you know what is the most important source for the company? Would you like to help us to secure the best possible service for our customers? The IKEA Customer Support Centre is looking for the new Staff Planner! Do you think you are up for this opportunity?

What will be your focus as a CSC Staff Planning Specialist?

• To create shift plan for the CSC.
• To find the balance between the forecast and employees requests.
• To check if the schedule meets legislative requirements and IKEA Employment standards.
• To support the leaders.
• To create follow ups and reports related to staff planning.

What should you have as a CSC Staff Planning Specialist?

• You often work in Excel and enjoy it. In this position, you will spend majority of the time with reports and shift scheduling.
• Logical way of thinking and analytical skills (you like to solve puzzles).
• Empathy and understanding of people needs.
• Previous staff planning experience and knowledge of labour law is an advantage, but not necessary.

What can you get when you become a CSC Staff Planning Specialist?

• You will work in a company that is successful and favourite among people.
• You will have 5 weeks of deserved holiday.
• You will have full time contract with flexible working hours.
• You will participate on IKEA benefit package.

We appreciate your application (CV and Cover Letter in English) as soon as possible.

Information about the vacancy

Job location

Řevnická 170/4, 155 21  Praha-Třebonice, Czech Republic

Employment type

Full-time work

Type of employment

Employment contract

Duration of employment



Bonuses, discount on company products / services, contributions to the pension / life insurance, flexible start/end of working hours, transport allowance, meal tickets / catering allowance, holidays 5 weeks, educational courses, training, cafeteria, refreshments on workplace, contribution to sport / culture / leisure

Required education

Education is not important

Required languages

English (intermediate)

Posted by

IKEA Česká republika, s.r.o.

The vacancy is suitable for graduates.

Suitable for parents on maternity and parental leave.

Suitable for the physically challenged. Attendance required – handicapped-accessible building. Suitable for: Disabled, Wheelchair bound.



IKEA Česká republika, s.r.o.
Adéla Černovská
Řevnická 170/4
155 21  Praha 5
Česká republika